McClelland Insurance is an independent insurance brokerage operating in Southern Ontario since 1971.

As an independent insurance brokerage we represent you, our customer, not the insurance company.

We have contracts with several leading insurers, which allows our Brokers to customize policies to protect you and your assets. These packages for your home, automobile and business provide comprehensive coverage at a competitive price and represents excellent value for your insurance dollar.

Our business philosophy allows us to invest the time to develop relationships to make certain we understand your complete insurance needs. Our reputation is founded on our service to clients and our unique approach to client’s needs. Our commitment to extraordinary client service distinguishes ourselves within the industry.

Why an Independent Broker?

In an age of increasing competition in the insurance industry there is a lot of confusion about what role an independent broker can play in ensuring that your investments are properly protected from the multitude of risks which can endanger your financial security.

People are often convinced by insurance agents that they can offer the same things as a Broker, however, an agent IS NOT a Broker. Agents are sales people for specific insurance companies and as such, that is the only market available for them to place accounts with. This type of arrangement calls into question an agent’s commitment to their clients in some situations which can arise during your policy period or on renewal. It also forces prospective clients to do the majority of leg work while shopping for the best insurance price. The existing conflict of interest between an agent and their employer can leave the customer out in the cold in the event of a claim or a renewal.

Our Brokerage has established contracts with several of Canada’s finest and oldest insurance companies. Our job as your insurance Broker is to find you the coverage you need, at a reasonable price. We act as your representatives to a world of insurance companies and special risk underwriters with the goal of negotiating a fair policy between yourself and the underwriting company. In essence, we shop around, so that you don’t have to.

In the unfortunate event of a claim, some people experience a hassle in trying to settle with so called direct-insurance companies. Is this type ongoing confrontational and sometimes intimidating service really what you want during what can be a very emotionally trying time?

As your Broker, we can cut through the insurance jargon to ensure a prompt and fair settlement for you. While many of our clients choose to deal with the excellent claims staff at our underwriting companies, we never stop being your advocate, and can step in at anytime on your behalf to clarify or help coordinate the settlement process.